Virtual Pbx Call Recording Software For Small IT Business Solutions

1 Aug

Virtual Pbx Call Recording Software For Small IT Business Solutions

MCube is a Hosted Virtual Communication solution, MCube Virtual Call tracking software records all information about incoming telephone calls on the Virtual number.

1 – Call tracking includes the details:

  • What number have been called.
  • The geographical location of a caller, if available
  • The time distribution of incoming calls
  • Conversation can be recorded between the Caller and Receiver. 

2 – This information can be used to generate reports :-

  • Caller names and addresses (if a database relating numbers to names and addresses is available)
    •      Postal code summary
  • Missed calls
  • Call summaries (e.g., hourly, daily)
  • Details of repeat and unique callers
  • Analysis of frequency of calls by city and area code, if available

3 – Benefits:- Agencies can make use of telephone tracking to demonstrate the success of their marketing measures to their customers in telephony, which results in increasing the sales process of the organization.

Call us At:- 9266174747                                                                                                                    

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